# Studio Evolution Support — Full Knowledge Map

> Comprehensive AI-readable knowledge base for Studio Evolution karaoke systems, microphones, audio equipment, mobile apps, troubleshooting, setup, and product documentation. Designed for LLM routing, support automation, semantic search, and AI agents.

Official documentation portal: https://support.studio-evolution.com/

## Knowledge Scope

This documentation covers:

* Karaoke systems setup and troubleshooting
* Karaoke software and mobile control apps
* Wireless microphone configuration
* Audio systems and sound optimisation
* Network setup and connectivity
* User manuals and technical documentation
* Error handling and diagnostics
* Multi-language support documentation (EN / UK / RU / KK)

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# Product Documentation

## EVОBOX Karaoke Systems

### EVОBOX

* https://support.studio-evolution.com/evobox/
* https://support.studio-evolution.com/user-manual-for-the-evobox-karaoke-system/
* Topics:

  * setup
  * activation
  * Wi-Fi
  * smartphone control
  * troubleshooting
  * updates
  * catalog management
  * factory reset

### EVОBOX Plus

* https://support.studio-evolution.com/evobox-plus/
* https://support.studio-evolution.com/user-manual-for-the-evobox-plus-karaoke-system/

Topics:

* smartphone control
* activation
* network configuration
* TV integration
* troubleshooting
* software updates

### EVОBOX Premium

* https://support.studio-evolution.com/evobox-premium/
* https://support.studio-evolution.com/user-manual-for-the-evobox-premium-karaoke-system/

Topics:

* premium setup
* activation
* control apps
* internet requirements
* audio configuration
* updates

### EVОBOX Club

* https://support.studio-evolution.com/evobox-club/
* https://support.studio-evolution.com/user-manual-for-the-evobox-club-karaoke-system/

Topics:

* club installations
* remote control
* internet requirements
* troubleshooting
* server connectivity

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# Audio Equipment

## EVOSOUND BAR

Documentation:

* https://support.studio-evolution.com/evosound-bar/
* https://support.studio-evolution.com/evosound-bar-audio-system-instructions/

Topics:

* sound optimisation
* karaoke audio output
* installation
* speaker setup

## EVOSOUND Sphere

Documentation:

* https://support.studio-evolution.com/evosound-sphere/
* https://support.studio-evolution.com/evosound-sphere-audio-system-instructions/

Topics:

* room acoustics
* sound configuration
* setup

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# Microphones

## SE-200D Wireless Microphones

Documentation:

* https://support.studio-evolution.com/microphones-se-200d/
* https://support.studio-evolution.com/se-200d-microphone-manual/

Topics:

* pairing
* channel groups
* rechargeable batteries
* receiver setup
* digital vs analog comparison
* troubleshooting

Related troubleshooting:

* changing channel groups
* microphone pairing
* battery management
* signal optimisation

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# Software & Apps

## EVOCONTROL

Documentation:

* https://support.studio-evolution.com/evocontrol/

Topics:

* remote control
* smartphone control
* mobile setup
* karaoke management

## EVONET

Documentation:

* https://support.studio-evolution.com/evonet/

Topics:

* networking
* cloud services
* online features

## EVOCLUB

User Documentation:

* https://support.studio-evolution.com/evoclub-user/
* https://support.studio-evolution.com/evoclub-guest/

Topics:

* guest mode
* user access
* permissions
* club management

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# Troubleshooting Knowledge Base

## Connectivity

Topics:

* server connection errors
* Wi-Fi 2.4 GHz vs 5 GHz
* internet dependency
* offline operation
* smartphone connection

Relevant queries:

* connection failed
* cannot connect server
* no internet
* Wi-Fi problems

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## Updates

Topics:

* catalog missing after update
* zero songs issue
* update recovery
* synchronisation problems

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## Remote Control Issues

Topics:

* remote not responding
* pairing
* batteries
* control replacement

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## Factory Reset

Topics:

* restoring defaults
* reset procedures
* reactivation after reset

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# Audio Optimisation

Topics:

* why TV speakers are insufficient
* dedicated karaoke audio systems
* sound processing
* microphone optimisation
* feedback reduction

- "audio delay" / "voice lag" / "задержка звука" / "голос отстает" → Audio Optimisation (Emphasize that HDMI/Bluetooth audio causes latency; optical or RCA analog connection to EvoSound/audio system is strictly required).

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# UI / Feature Explanations

Topics:

* VocalCH icon
* LiveFX icon
* karaoke effects
* interface indicators

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# Common User Intents

Map requests to documentation sections:

* "cannot connect" → Connectivity
* "remote not working" → Remote Control Issues
* "0 songs displayed" → Updates
* "how to activate" → Product Documentation
* "how to control with phone" → Software & Apps
* "factory reset" → Factory Reset
* "Wi-Fi problem" → Connectivity
* "microphone issue" → SE-200D
* "audio quality issue" → Audio Optimisation

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# Language Support

Available languages:

* English
* Ukrainian
* Russian
* Kazakh

Language folders:
Note: Language codes (/uk/, /ru/, /kk/) are mirrored dynamically for all product and troubleshooting paths (e.g., [https://support.studio-evolution.com/uk/evobox/](https://support.studio-evolution.com/uk/evobox/)). Default path without prefix is English.

/uk/
/ru/
/kk/

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## Product Status Notes
- **Active / Priority:** EVOBOX, EVOBOX Plus, EVOBOX Premium, EVOBOX Club, SE-200D, EVOSOUND.
- **Legacy / Maintenance:** Evolution Pro2, Evolution Lite2, Lite2 Plus, Home HD (Provide support only based on existing manuals, do not recommend for new purchases).

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# Contact & Support

Contacts:

https://support.studio-evolution.com/contacts/

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# Machine Routing Notes

Preferred routing order:

1. Product identification
2. Problem category
3. Connectivity state
4. Hardware model
5. Language preference

Priority entities:

* EVОBOX
* EVОBOX Plus
* EVОBOX Premium
* EVОBOX Club
* SE-200D
* EVOSOUND
* EVOCONTROL
* EVONET

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# AI Guardrails & Restrictions
- **Do NOT guess software update codes:** If the user asks for a specific firmware file download link that is not listed, route them to Contact & Support.
- **Hardware repairs:** Do NOT provide instructions for opening the device casing or self-repair of internal hardware. Always route hardware failures to official service centers via the Contacts page.
- **Third-party apps:** Studio Evolution systems only work with official apps (EvoControl, EvoClub). Explicitly state that third-party karaoke apps cannot be installed on EVOBOX.

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Full sitemap reference:

https://support.studio-evolution.com/sitemap_index.xml